Uploading Media

EcomWize Builder supports uploading images and videos that you can use across all your landing pages. Files are stored on a global CDN for fast delivery.

Supported Formats

Images

Videos

Raster images (JPEG, PNG, GIF, WebP) are automatically converted to WebP format during upload for optimized file sizes. SVGs and videos are uploaded in their original format.

File Size Limits

If you try to upload a file that exceeds the size limit, an error message will appear with the maximum allowed size.

If your image is too large, try compressing it before uploading. Tools like TinyPNG or Squoosh can reduce file sizes significantly without noticeable quality loss. Alternatively, use the Image Cropping tool to crop and resize images after uploading.

How to Upload

From the Media Panel

1. Open the Media Panel
   

   Click the media icon in the builder toolbar to open the Media Panel. It appears as a side panel showing your uploaded media library.

2. Click Upload
   

   Click the Upload button at the top of the Media Panel.

3. Select your files
   

   A file picker dialog will open. Select one or more files to upload. You can select multiple files at once.

4. Wait for upload
   

   Each file shows an upload progress indicator. Once complete, the file appears in your media library.

Drag and Drop

You can also upload files by dragging them directly into the Media Panel:

1. Open the Media Panel
   

   Open the Media Panel from the builder toolbar.

2. Drag files
   

   Drag one or more files from your computer's file manager and drop them into the Media Panel area.

3. Drop to upload
   

   When you drag files over the panel, a visual indicator appears confirming the drop zone. Release the files to start uploading.

From an Image Element

When clicking on an image element in a section, you can upload directly from the image toolbar:

1. Click on any image element in the canvas

2. Click the upload icon in the image toolbar

3. Select a file from the file picker

4. The image is uploaded and immediately applied to the element

Upload Processing

When you upload a file, it is validated, optimized (raster images are converted to WebP for smaller file sizes), and added to your media library. The file is immediately available for use in any section.

Uploads require an active internet connection. If the upload fails due to a network issue, try again. Partially uploaded files are not saved.

WebP Conversion

EcomWize automatically converts raster images to WebP format during upload. This provides several benefits:

• Smaller file sizes - WebP typically produces files 25-35% smaller than JPEG and PNG at equivalent quality

• Faster page loads - Smaller images mean faster loading times for your published Shopify pages

• No quality loss - Conversion uses 100% quality setting, so there is no visible degradation

SVG files are not converted to WebP since they are already vector-based and resolution-independent. Video files (MP4) are also uploaded in their original format.

Frequently Asked Questions

Can I upload files larger than the size limit?

No. The 5 MB image limit and 10 MB video limit are strictly enforced. Files exceeding these limits will be rejected with an error message. Compress your files before uploading if they are too large.

Can I upload multiple files at once?

Yes. Both the file picker and drag-and-drop support multiple file selection. Each file is uploaded independently, and progress is tracked per file.

Where are my files stored?

Files are stored on a global CDN. This ensures fast delivery regardless of where your website visitors are located.